1. Information We Collect 

We collect the following types of information to provide and improve our Services:

A. Information You Provide Directly

• Personal details: Name, email address, phone number, CNIC, mailing address.
• Account information: Username, password.
• Booking information: Dates, preferences, number of guests.
• Host information: Property address, photos, pricing, and payout bank details.
• Communication: Messages sent to support, hosts, or guests.

B. Information Collected Automatically

• Device information (mobile, desktop, operating system)
• IP address and geolocation
• Browser type and usage patterns
• Pages viewed, clicks, and time spent on platform
• Cookies and similar tracking technologies

C. Information from Third Parties

We may receive:

• Identity verification data
• Payment confirmations from payment gateways
• Social media profile details if you log in using Google/Facebook
  

2. How We Use Your Information

We use your information to:

• Create and manage your Homyn account
• Facilitate bookings between guests and hosts
• Verify identity and ensure safety
• Process payments and host payouts
• Respond to support inquiries
• Improve website performance
• Send booking confirmations, updates, and notifications
• Display relevant listings and personalized recommendations
• Prevent fraudulent activities, security breaches, and misuse

3. Sharing of Your Information

Your information may be shared with the following:

A. Hosts & Guests (as applicable)

To complete a booking, we share:

• Guest name and contact
• Booking details
• Property information

B. Service Providers

Trusted partners such as: 

• Payment gateways (Stripe, bank transfers, etc.)
• Identity verification services  
• Marketing or email service providers
• Cloud hosting providers  

C. Legal Requirements 

We may disclose information if required by:

• Court orders
• Law enforcement agencies
• Fraud or security investigations

Homyn does not sell your personal data to any third party.

4. Cookies and Tracking Technology

We use cookies to:

• Remember login details
• Save preferences
• Improve user experience
• Track platform performance
• Show personalized content

Users may disable cookies through their browser settings, though it may affect functionality.

5. Data Security

We take strong measures to protect your data, including:

• Encrypted data transfers (SSL/HTTPS)
• Secure cloud storage
• Access controls for internal staff
• Regular security audits

While we aim for the highest security standards, no online transmission is 100% secure.

6. Your Rights & Choices

You have the right to:

• Access your personal information
• Correct or update data
• Request account deletion
• Request deletion of property data (for hosts)
• Opt out of marketing communications
  

Contact us at info@homyn.pk to process these requests.

7. Data Retention

We retain your information for:

• As long as your account is active
• As required by law (e.g., financial records)
• Until it is no longer necessary for business or safety purposes

You may request early deletion, unless prohibited by law.

8. International Users & Overseas Hosts

If you access the platform from outside Pakistan (e.g., overseas Pakistanis), your data may be processed on servers within Pakistan or internationally.

9. Updates to This Privacy Policy

We may update this policy occasionally.
When changes occur, we will:

• Update the “Last Updated” date above
• Notify users via email or platform banner (if major changes occur)

10. Contact Us

For privacy concerns, data requests, or questions, contact us:

Email: info@homyn.pk
Website: www.homyn.pk 

Phone : 0302- 0730707